Our commitment to responsible and safe play at fixlp
fixlp believes that recreational betting should always remain within control. We are always ready to help you play safely, mindfully, and enjoyably.
Why we value responsible gaming
At fixlp, responsible gaming is not just a list of rules — it is our core philosophy. We want every player to enjoy betting as a fun source of entertainment, and never let it become a burden in their life.
When online betting goes out of control, it can cause financial and emotional harm. That is why fixlp provides a range of effective tools and services on the platform to help you play mindfully.
Remember: responsible gaming means not placing more bets to chase lost money, setting a budget within your means, and having the courage to ask for help when you need it.
Our protection tools
fixlp provides a number of powerful tools to help you play responsibly. Learn about these tools and make sure you are protected.
Set a Deposit Limit
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Lowering a limit is instant, while raising one takes effect after a 24-hour delay.
Session Time Limit
Set a session time limit to protect yourself from continuous betting. When the set time is up, the platform will automatically log you out and encourage you to take a break.
Time-Out Break
If you feel you need a break for a few days, activate a time-out from 24 hours up to 30 days. During a time-out you will not be able to log in to your account or place bets.
Self-Exclusion
If you feel betting is getting out of control, choose a long-term self-exclusion. This option allows you to suspend your account for 6 months, 1 year, 5 years, or permanently.
Set a Loss Limit
Cap the maximum amount you can lose within a set period. Once the limit is reached, no further bets can be placed, protecting you from significant financial losses.
Reality Check Reminder
At set intervals, a message will remind you how long you have been playing and how much you have won or lost. It is a simple but effective way to stay aware.
fixlp key limits
Minimum deposit
(any method)
Minimum withdrawal
Minimum time-out duration
Minimum age
for the betting platform
Signs of problem betting
If any of the following signs apply to you or someone you know, it is a warning signal. Seek help right away.
Repeatedly placing larger bets to try to win back lost money.
Repeatedly trying and failing to stop or reduce betting.
Lying to family or friends about betting.
Feeling anxious, irritable, or restless when you stop betting.
Taking on debt or borrowing money from family members to keep betting.
Neglecting work, family, or important responsibilities and thinking only about betting.
Ways to stay in control
- Before each session, ask yourself — how much will I spend today and how long will I play.
- Only bet with money set aside for entertainment — never with money needed for essential expenses.
- Take regular breaks and spend time on other leisure activities.
- Never bet when you are angry, sad, or under stress.
- Use fixlp's deposit limit and session timer features.
- Review your betting history from time to time and keep track of it when needed.
- If you feel a break is needed, do not hesitate to activate a time-out or self-exclusion.
Protection for minors
Only people aged 21 or older may register and bet at fixlp. We verify age at registration and may request proof of identity in cases where there is doubt.
If there are minors in your household who use your device, make sure they cannot access your fixlp account. Keep your password private and log out after every session.
If you suspect a child or teenager is using your account, notify fixlp support immediately. We will act quickly.
How to self-exclude
If you feel you need a long break from betting, follow the steps below to activate self-exclusion.
Log in to your account
Log in to your fixlp account and go to Account Settings.
Responsible Gaming menu
Find the "Responsible Gaming" section and click on the self-exclusion option.
Choose a duration
Select your preferred duration from 6 months, 1 year, 5 years, or permanent exclusion.
Confirm
Once you confirm the request, your account will be suspended immediately. Notifying support by email will speed up the process further.
You cannot cancel self-exclusion yourself before the period ends. Promotional emails and advertisements will not be sent to you during this time.
Let us know if you need help
Do not hesitate to talk about betting problems. The fixlp support team is available 24/7 in Bengali to help you.
Live Chat Support
Instant help in Bengali, 24/7
Email Support
All your information will remain completely confidential. Talking about responsible betting is a sign of strength, not weakness.
Questions and answers about responsible gaming
Play safely, enjoy every moment
Join your favourite game at fixlp with a commitment to responsible play. A safe environment is guaranteed across all sections — slots, cricket betting, and sports.